Terms of Service

Agreement to Terms

By accessing or using 24HourWaterDamageService.com (the "Website"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Website or services.

Description of Services

24HourWaterDamageService.com is a referral service that connects consumers with independent, licensed water damage restoration contractors. We do not directly provide water damage restoration services.

Important Disclaimers:

• We are not a water damage restoration company
• We do not employ restoration technicians
• We connect you with independent contractors in your area
• Each contractor is independently owned and operated

Referral Service and Compensation

24HourWaterDamageService.com operates as a pay-per-call referral service. We may receive compensation from contractors for connecting them with potential customers. This compensation does not affect the services you receive or the prices charged by contractors.

No Guarantee of Services

While we strive to connect you with qualified professionals, we do not guarantee:

• Availability of contractors in your area
• Specific response times
• Quality of work performed by contractors
• Pricing or cost estimates
• Insurance coverage or claim approval

Contractor Relationships

All contractors in our network are independent businesses. Any agreements, contracts, or disputes are between you and the contractor directly. 24HourWaterDamageService.com is not responsible for:

• Quality of work performed
• Contractor pricing or billing
• Contractor licensing or insurance
• Disputes between you and contractors
• Property damage or personal injury

User Responsibilities

When using our services, you agree to:

• Provide accurate information about your emergency
• Verify contractor credentials and licensing
• Review and understand any contracts before signing
• Communicate directly with contractors about services and pricing
• Not use our services for fraudulent or illegal purposes

Emergency Services Disclaimer

IMPORTANT: If you are experiencing a life-threatening emergency, call 911 immediately. Our services are for property damage emergencies only, not medical or life-safety emergencies.

Limitation of Liability

To the maximum extent permitted by law, 24HourWaterDamageService.com and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Property damage or loss
• Personal injury
• Lost profits or business interruption
• Contractor performance or non-performance
• Delays in service

Indemnification

You agree to indemnify and hold harmless 24HourWaterDamageService.com from any claims, damages, or expenses arising from your use of our services or your relationship with any contractor.

Intellectual Property

All content on this Website, including text, graphics, logos, and images, is the property of 24HourWaterDamageService.com and protected by copyright and trademark laws.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the Website. Your continued use of our services constitutes acceptance of modified terms.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

Contact Information

For questions about these Terms of Service, contact us at:

Email: info@24hourwaterdamageservice.com
Phone: 877-390-2192