Privacy Policy

Introduction

24HourWaterDamageService.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Information You Provide

When you contact us for emergency water damage services, we may collect:

• Name and contact information (phone number, email address)
• Property address and location information
• Details about your water damage emergency
• Insurance information (if provided)

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser information
• Device information and operating system
• Pages visited and time spent on our site
• Referring website or source

How We Use Your Information

We use the information we collect to:

• Connect you with certified water damage restoration professionals in your area
• Respond to your emergency service requests
• Improve our website and services
• Send you important updates about your service request
• Comply with legal obligations

Information Sharing

We may share your information with:

• Service Providers: Licensed water damage restoration contractors in your area who can respond to your emergency
• Business Partners: Third-party service providers who help us operate our website and services
• Legal Requirements: When required by law or to protect our rights and safety

Call Recording and Monitoring

Calls to our emergency hotline may be recorded or monitored for quality assurance, training purposes, and to ensure accurate service delivery. By calling our number, you consent to such recording and monitoring.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Object to processing of your information

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: info@24hourwaterdamageservice.com
Phone: 877-390-2192